On 5/5/08 my real player updated – when it was finished it asked me for my credit card number ONLY to verify who I was. I would never have signed up to anything with a monthly subscription – as I cannot afford such things. Anyway… after months of saving here and there to buy some camera gear – I finally had what I needed to buy the macro lense, adapter, lens cap, hand strap and a few filters from America.. I was so excited I could hardly contain myself. I ran down to the shop where I have to load the money on my prepaid Visa card… I came back home and tried to log on to the site to check that the money had been added – To my absolute shock horror!!!!!!!!! My card has 8+ charges from Real.com – needless to say – I cannot get my camera gear now and I am devastated, angry, confused .. to top it off – there is NO international phone number I can ring for REAL.COM.
My credit card said I have to contact real.com about it…
They also told me any further money I load onto the prepaid card can be sucked out by REAL.COM.
After reading some of their forums – I’m not the only one who got sucked into REAL.com’s little scheme. I’m not impressed at all.. but being in Australia isn’t helping much.. there is really no international support.. I don’t know what else to do.
DO NOT TRUST REAL.COM or REAL PLAYER!





